Frequently Asked Questions

Everything you need to know about your BPerfect beauty journey.

When will my order be shipped?

All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

Are BPerfect Cosmetics products cruelty-free?

Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers who do.

What is your return policy?

We offer a 14-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on used cosmetics.

Do you offer international shipping?

We ship worldwide! Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.

How can I find the right shade for me?

You can use our online Shade Finder tool or contact our customer support team with a photo of yourself in natural light for a personalized recommendation.